Refund policy
Exchange and Refund Policy
At Elyon Co., we strive to ensure that you are satisfied with your purchase. Please review our policy below:
Personalized Items
- All personalized items are final sale and are not eligible for exchange or refund.
Clothing Items
- All clothing items are made to order and cannot be exchanged for size.
- Please refer to the sizing chart carefully before placing your order to ensure a perfect fit.
General Policy
- If an item arrives damaged or defective, please contact us within 7 days of delivery with proof (e.g., photos) to arrange a resolution.
- Refunds or exchanges are not applicable for reasons outside the guidelines mentioned above.
Thank you for understanding, and we appreciate your support for Elyon Co.!